HANGAR 7 Studio extended to A.J.HARBER TATTOOS

Privacy Policy

Introduction

HANGAR 7 Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website design and development services (the "Service"). This policy applies to all users of our platform.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

Account information (name, email, password)
Profile information (company, role, preferences)
Payment information (processed by third-party providers)
Communication data (support tickets, feedback)

Usage Data

We automatically collect information about your use of our Service:

Log data (IP address, browser type, access times)
Device information (operating system, device identifiers)
Usage patterns (features used, content generated, time spent)
Performance data (response times, error rates)

Website Service Data

When you use our website services, we collect:

Website content and assets you submit (text, images, files, uploaded content)
Design preferences and configuration settings
Interaction data (feedback, revision history, approval records)
Performance metrics (uptime, load times, visitor analytics for your website)

How We Use Your Information

Service Provision

Design, build, maintain, and improve your website and related services
Process transactions and manage your account
Provide customer support and respond to inquiries
Send service-related communications

Communication & Task Completion

By signing up for our services, you agree to be contacted by HANGAR 7 Studio for the purpose of completing tasks related to your signed-up services. This includes, but is not limited to:

Booking reminders and appointment confirmations
Project milestone updates and deadline notifications
Requests for approvals, content, or feedback necessary to complete your website
Scheduled check-ins to ensure timely delivery of your project

These communications are integral to delivering the service you have requested and cannot be fully opted out of while your project is active. You may update your preferred communication channel (email, phone, or other) via your account settings.

Service Improvement

Improve our website design processes and service offerings
Enhance the quality and performance of website deliverables
Develop new features and capabilities
Conduct internal research and analytics

Legal and Security

Comply with legal obligations and enforce our terms
Detect, prevent, and address fraud or security issues
Protect the rights, property, or safety of HANGAR 7 Studio, our users, and the public

Data Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third parties who assist us in:

Cloud hosting and infrastructure (AWS, Google Cloud, etc.)
Payment processing (Stripe, PayPal, etc.)
Analytics and monitoring (Google Analytics, Mixpanel, etc.)
Customer support tools (Zendesk, Intercom, etc.)

Website Platform Partners

We may share relevant project data with our website platform and tool providers (e.g. CMS providers, domain registrars, hosting services) to deliver your website. We never share personally identifiable information with third parties for their own marketing purposes without your explicit consent.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our legal rights and those of our users.

Website Service Data Practices

Content Ownership

You retain full ownership of all content, images, and materials you provide to us
Website designs created by HANGAR 7 Studio for your project are delivered to you upon payment completion
You receive full rights to use and modify your completed website
HANGAR 7 Studio may retain anonymised portfolio examples unless you request otherwise

Data Anonymization

Where we use aggregated data to improve our internal processes, we:

Remove personally identifiable information
Aggregate data across multiple projects
Apply appropriate privacy techniques where applicable

Opt-Out of Portfolio Use

You have the right to opt out of having your website or project used as a portfolio example. To exercise this right:

Contact us at privacy@hangar7studio.com
Use the opt-out settings in your account dashboard

Data Security

Security Measures

We implement industry-standard security measures:

Encryption in transit and at rest
Regular security audits and penetration testing
Access controls and authentication protocols
Employee security training and background checks

Data Retention

Account data: Retained while your account is active
Usage data: Retained for up to 2 years for analytics
Project files: Retained for 12 months after project completion unless otherwise agreed
Deleted data: Securely deleted within 30 days of a deletion request

Your Rights and Choices

Access and Control

You have the right to:

Access your personal information
Update or correct your data
Delete your account and associated data
Export your data in a portable format
Opt out of certain data processing activities

Communication Preferences

You can control:

Marketing email communications and newsletters
Portfolio and case study use of your project
Cookie preferences through your browser settings

Please note: operational communications related to your active project (such as booking reminders and task completion notices) are required for service delivery and cannot be fully disabled while your project is in progress.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:

Standard contractual clauses
Adequacy decisions
Other legally recognized transfer mechanisms

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by: